Household Profiles on Alexa Devices

Household Profiles on Alexa Devices – You can add other adults to your Amazon budget to listen to user content (like music), manage account features (such as shopping and worklists), share certain content through family libraries (such as audio books and Kindle books), and customize it to access information (like news and traffic).

Add users to your household

Make sure the people you add to your household are present and follow these steps in the Alexa application:

  1. Open the menu and select Settings.
  2. Scroll to the Account section and select Household Profile.
  3. Follow the instructions on the screen. As part of this process, you will be asked to enter other user’s account information. Give your phone, tablet or laptop to another user so he can type it directly.

Note:

  • If you add a second adult to your household, you allow that person to use credit card purchases associated with your Amazon account for purchases made on Amazon.
  • Household profiles for teens and children are not available at Alexa.
  • You can request a sound purchase verification code in the Alexa application. Alexa will then request a verification code before completing the purchase. For more information, see Manage language purchase settings.
  • At the Echo Show, the second adult in your home can see your best photos. To restrict access to your photos, see Restrict Access to Echo Show
  • In Echo View, you can only view and delete photos in your own account. Alexa recognizes which accounts are active if you ask him to take pictures after switching accounts on Echo Look, or if Echo Look is inactive for more than 15 minutes.

Switch to another profile

After setting up your household, you can switch accounts between users on your Alexa device. Just say “switch account”.

Tips: To check which profile you are currently using, you can say, “What account is this?”

When browsing content libraries in the Alexa application, use the drop-down menu at the top of the screen to switch between user libraries.

Remove user from your Household

If you delete an adult from your household, you will not be able to add user accounts to other households for 180 days.

Note: If you accidentally delete an adult and add this user back to your household, contact Customer Service.

To delete users from your household:

  1. Open the Alexa application, open the menu and select Settings.
  2. Scroll to the Account section and select [Name] in the Amazon household.
  3. Select Delete next to the user you want to delete. If you delete yourself, select “Exit“.
  4. Select Delete again to confirm the changes.

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